![]() Sync status - This displays whether the Saffire is locked to a valid digital clock. If the device is set to clock to another device then this can be changed to 'S/PDIF' or 'ADAT' respectively. If this is true, then it suggests an issue between Via & Windows 10, which we obviously have little impact upon, however we continue to look at all areas incase we can improve or effect a solution. If there are no devices connected digitally to the Saffire, this should be left at 'Internal'. There has also been a suggestion from some users that migrating the Firewire driver from Windows 7, to Windows 10, has solved the issue, which we are exploring. A few different customers have posted various workarounds, changing to TI chipsets, changing the generation of the PCIe slot (if using a PCIe Firewire card) in the BIOS from 'Auto' to 'One'. With regards to those having issues with Windows 10, we are still trying to nail down where the issue lies. ![]() I would recommend starting an email case with us here: End User Services is a dial-up internet service provider with nationwide access in over 8,000 cities. Problems can arise when your hardware device is too old or not supported any longer.We're not aware of any issues between any particular Firewire card chipsets and Windows 8, as such, your issue is likely to be different to those who have installed Windows 10. This will help if you installed an incorrect or mismatched driver. Learning and Getting Started with Saffire Pro40 Mix Control After doing a computer reboot, you can access the mix control in Windows by going to Start > All Programs > Focusrite > Saffire MixControl, then click the Mix Control launcher. Try to set a system restore point before installing a device driver. It is highly recommended to always use the most recent driver version available. Remember to check with our website as often as possible to stay “updated one minute ago.” Therefore, if you wish to install this audio version, click the download button and apply the package. Also, when the installation has finished, do perform a restart to ensure that all changes take effect properly. Updating the audio version can improve sound quality, resolve different compatibility issues, fix related errors spotted throughout the product's usage, add support for new operating systems, and bring various other changes.Īs for applying this package, the steps are quite simple since each producer intends to uncomplicate things for users: just download the package, run the setup, and follow the on-screen instructions.īear in mind that, even though other operating systems might be compatible as well, it is not recommend that you apply any software on platforms other than the specified ones. When enabled by proper files, the characteristics of the sound card (like model, manufacturer, number of channels) are completely available to computers, and all its features are made accessible. Usually, Windows operating systems apply a generic audio driver that allows computers to recognize the sound card component and make use of its basic functions. Close the wizard and perform a system reboot to allow changes to take effect. : Preamp Section DAW, nor does it affect the audio level of the recorded signal. This is how the Saffire MixControl Graphical Interface will appear on your computer. Open Finder > Applications > Saffire MixControl. Read EULA (End User License Agreement) and agree to proceed with the installation process. Windows Start > Programs > Focusrite > Saffire MixControl. Allow Windows to run the file (if necessary). Locate and double-click on the newly-downloaded file. Save the downloadable package on an accessible location (such as your desktop). Make sure that all system requirements are met. To install this package please do the following: Includes a fix to keep Saffire Mix Control running after new firmware is deployed to the Saffire interface. Includes a fix for OS X users seeing the "No Hardware Connected" message and experiencing disconnects on account of there being 2 drivers installed (after the 3.5/3.6 upgrade). Includes a fix for Saffire interfaces that would not retain their Sync Source in standalone mode.
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